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Unraveling the Role of the Condominium Administrator: Functions and Responsibilities

Playing an essential role in condominium management, condominium administrators are responsible for easing the manager's operational burden, allowing him to focus on strategic issues and community improvement.

In this article, we will explore the duties of a condominium administrator and their importance in the efficient execution of administrative, financial and legal tasks.

A mini city in itself, condominiums require an administrative approach that encompasses both strategic aspects, related to political issues and community regulations, and operational aspects, aimed at executing what was planned.

In this context, the liquidator plays a central role in the organizational structure, being responsible for keeping the condominium policies in order, from planning to execution.

However, as the liquidator becomes more and more involved in operational tasks, his time to formulate improvement plans or cost reduction proposals is limited. That's where the action of the condominium administrator comes in.

It is important to point out that the operation of a condominium administrator is supported by the Civil Code (Law 10,406/02) and by Law 4,591/1964.

According to the legislation, both resident trustees and condominium management companies have responsibilities such as:

  • Immediately inform the assembly of judicial or administrative proceedings of interest to the condominium;

  • Comply with and enforce the convention, the bylaws and the decisions of the meeting;

  • Ensure the conservation and care of common areas and ensure the provision of services that benefit residents;

  • Prepare the income and expenditure budget;

  • Collect contributions from tenants and apply fines when necessary;

Although the Trustee has co-responsibility with the administrator, he is the one who has the greatest responsibility for the condominium, including judicially.

So why hire an administrator if she doesn't take the same risks as the liquidator?

Let's look at an analogy: can the presidents of companies or even countries manage to carry out all the tasks alone? No. They delegate operational responsibilities to their subordinates to ensure the quality of planning execution and the achievement of established objectives. The same goes for the trustee.

In this sense, the administrator assumes several functions, such as:

  • Calling and holding of general meetings, drafting and registration of minutes in the competent notary;

  • Management of contracts for conservation and maintenance of condominium equipment;

  • Technical support for preventive and corrective maintenance of the building, including technical visits, diagnostic reports and proposition of solutions;

  • Management of defaults, from extrajudicial notification to the tenant to friendly mediation of debts and referral of cases to the legal sector, if necessary;

  • Access control for visitors, employees and service providers.

Financial management:

  • Monthly accountability through financial statement with vouchers;

  • Issuance, printing and distribution of bank slips;

  • Management of water and gas consumption charges based on individual metering systems.

Legal Advice:

  • Mediation of conflicts between tenants and between tenants and the condominium;

  • Support in civil and labor lawsuits;

  • Judicial collection of defaulters.

People management:

  • Selection, admission, employee management;

  • Guidance for employees and service providers;

  • Bureaucratic procedures with the competent bodies;

  • Payroll, benefits and social charges management;

The condominium manager plays a crucial role by assuming various operational responsibilities, allowing the manager to focus on strategic issues and improving the condominium environment.

By assuming administrative, financial, legal and personnel management tasks, the administrator contributes to the efficiency of the condominium, ensuring the quality of services provided, cost reduction and a better quality of life for residents.

ABSTRACT: The role of a condominium administrator is fundamental in the efficient management of a condominium. It assists the liquidator in operational tasks, allowing him to focus on strategic and improvement issues. In addition, there is the Neutral Manager who assumes responsibilities for technical and operational activities, together with the Telecom operators, which would be the case of GLOBALBLUE, where we work together with the administration and the trustees to maximize the enterprise, both financially and operationally.


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